Terms of service

Last Updated: August 2026

Welcome to Morrow Arc. By accessing or using morrowarc.shop or purchasing products from our store, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. GENERAL

Morrow Arc specializes in handcrafted indoor lamps, sculptural lighting, and decorative home pieces.

By using our website, you confirm that you are legally able to enter into a binding agreement or are using the website with the involvement of a parent or legal guardian.

2. OUR PRODUCTS

Our products are individually handcrafted and may be made using a variety of materials, finishes, and components.

Because each piece is handmade, slight variations in color, texture, finish, dimensions, and appearance may occur. These variations are natural characteristics of handcrafted products and may make each piece unique.

Product photographs are provided to represent our products as accurately as possible. Actual colors may vary slightly depending on lighting, photography conditions, and individual screen settings.

3. MADE-TO-ORDER PRODUCTS

Certain lamps and décor pieces may be made to order.

Made-to-order products may require additional crafting and preparation time before shipment. Any applicable production timeframe will be communicated on the product page or at the time of purchase.

Products already available in inventory may be shipped sooner.

4. CUSTOM ORDERS

Some products may be customized according to customer specifications, including colors, finishes, dimensions, or other design details.

Customers are responsible for reviewing all selected specifications carefully before completing their purchase.

Once production has begun, changes or cancellations to customized orders may not be possible.

5. ORDERS

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving incorrect pricing, suspected fraudulent activity, unavailable materials, or circumstances that prevent us from fulfilling an order.

If we cancel an order after payment has been received, an appropriate refund will be issued.

6. PRICING

All prices displayed on our website are listed in U.S. Dollars unless otherwise stated.

Prices, product information, availability, and promotions may be changed or updated at any time without prior notice.

We reserve the right to correct pricing, typographical, product description, or other errors.

7. PAYMENT

Payment must be successfully completed through the payment methods offered at checkout before an order can be processed or shipped.

By submitting payment, you confirm that you are authorized to use the selected payment method.

8. SHIPPING

Orders are shipped using the delivery carrier selected or offered by Morrow Arc.

Shipping and delivery times may vary depending on product availability, production time, destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

For complete information, please review our Shipping Policy.

9. RETURNS & REFUNDS

Morrow Arc offers a 30-day return and refund policy for eligible purchases.

For complete information regarding return eligibility, refunds, exchanges, damaged products, and return procedures, please review our Return & Refund Policy.

10. PRODUCT USE & CARE

Customers are responsible for properly handling, installing, operating, and caring for their lamps and decorative products.

Electrical products should only be used according to the applicable product instructions and with compatible electrical components.

Morrow Arc is not responsible for damage resulting from misuse, improper installation, unauthorized modifications, improper electrical connections, neglect, or failure to follow product instructions.

11. INTELLECTUAL PROPERTY

All content available on morrowarc.shop, including product photographs, product descriptions, logos, graphics, text, designs, videos, branding, and other original materials, is owned by or licensed to Morrow Arc unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

12. PROHIBITED USE

You agree not to use our website for any unlawful purpose or in a manner that could damage, disable, overburden, interfere with, or compromise the operation or security of the website.

Unauthorized attempts to access our systems, accounts, or data are prohibited.

13. THIRD-PARTY SERVICES

Our store may use third-party services, including payment processors, shipping carriers, website services, analytics providers, and other technology providers.

Third-party services may operate under their own terms and privacy policies. Morrow Arc is not responsible for the independent practices, policies, availability, or performance of third-party services.

14. WEBSITE ACCURACY

We make reasonable efforts to keep the information on our website accurate and current.

However, occasional errors or omissions may occur. We reserve the right to correct errors and update product information, pricing, availability, or other website content when necessary.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Morrow Arc shall not be liable for indirect, incidental, special, consequential, or other damages arising from the use of our website or products, except where such limitations are not permitted by law.

Nothing in these Terms of Service is intended to exclude or limit any legal rights or remedies that cannot legally be excluded or limited.

16. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected when you visit our website or place an order.

17. CHANGES TO THESE TERMS

Morrow Arc reserves the right to update or modify these Terms of Service at any time.

Any updated version will be posted on our website with the revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

18. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of California, United States, except where applicable law requires otherwise.

19. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Morrow Arc

George Casillas

Phone: (703) 300-2785

Email: georgecas979@gmail.com

Address:
6219 4th Ave
Los Angeles, CA 90043
United States

Website:
morrowarc.shop